Associate Consultant
B.Sc. Statistics (UK)
MSc Statistics (UK)
PhD QPI(UKM)
25 Years of Experience

Expertise in Performance Excellence Measurement, Strategic Planning and Balance Scorecard (KRA/KPI), Customer/Employee Satisfaction Index, Human Resource Planning, TQM, Benchmarking for Best Practices, TNA, Effective Leadership and Communication, System Training, Customised Survey, Traced Study and Expert Review, Impact Analysis, Public Opinion Survey and Data Mining.

Has worked with many government and GLC projects such as LHDN (National Revenue Board), PLUS Highway, Malaysian Highway Authority, KPJ Group of Hospitals, National Sports Council (NSC), MATRADE, Sime Darby and Pintar Foundation.